Located directly on the busy market place, with a view of the Historic Town, the world-renowned castle ruins and the course of the River Neckar is the City Hall of Heidelberg - centre of local politics and the city administration. The residents of the Historic Town can find here their Administrative Office for Citizens (Bürgeramt), the "small City Hall". Every district has their own "small City Hall" which keeps the visit to the administration office short. In practice the closeness to the citizens continues in the extensive e-citizen-services, the mayor's office hours, the various political committees and at last but not least in Heidelberg's way of civic participation.
Citizen service
Save time and travel: Extensive online information, e-citizen-services and a convenient phone support save in some cases the visit to the administration office.
Close to the citizens and transparent: Political decisions in Heidelberg are made by the City Council - with the contributions of many citizens and various committees.
Here you can learn about what projects Heidelberg's mayor Prof. Dr. Würzner is planning, what his goals are and and what time his next office hour takes place.
Problems often do not adhere to office hours. On-call and emergency services are also available outside normal opening hours and for acute cases of illness.