Here you can find further help by phone, in person or online:
Ambulance
Telephone 112
National hotline "Violence against women" (Gewalt gegen Frauen)
Telephone 08000 116 016
The help hotline provides support around the clock in the case of any kind of violence against women. The hotline is available throughout Germany and in 17 languages, is anonymous and free of charge.
www.hilfetelefon.de
Medical doctors on call
Telephone 06221 116117
Mondays, Tuesdays, Thursdays, Fridays 7:00 p.m. – 11:00 p.m.
Wednesdays 1:00 p.m. – 11:00 p.m.;
Saturdays, Sundays, holidays 8:00 a.m. – 11:00 p.m.
Medizinische Klinik des Universitätsklinikums
Im Neuenheimer Feld 410
69120 Heidelberg
Child Protection Centre Heidelberg (AWO's Kinderschutz-Zentrum)
Telephone 06221 7392132
A place for anyone seeking help in connection with violence against children and/or young people. Help in cases of psychological and/or physical abuse, violence of a sexual nature and neglect.
Mondays to Fridays 10:00 a.m.– 12:00 p.m. and 2:00 p.m. – 4:00 p.m.
Adlerstraße 1/6
69123 Heidelberg
kinderschutz-zentrum@awo-heidelberg.de
www.awo-heidelberg.de
Courage – advice and counselling for women (Frauen helfen Frauen e.V.)
Telephone 06221 840740
The Courage centre provides advice and counselling to women living in relationships involving violence and those in the process of separation or divorce.
Mondays, Tuesdays, Thursdays 9:30 a.m. – 12:00 p.m.
Wednesdays 2:00 p.m. – 5:00 p.m.
Mannheimer Straße 226
69123 Heidelberg
courage@fhf-heidelberg.de
www.frauenhaus-heidelberg.de
Intervention agency for women and children (Frauen helfen Frauen e.V.)
Telephone 06221 750135
At the Intervention agency, we counsel women and girls who are experiencing violence in their relationship and who urgently need help. The intervention agency acts as a coordinating office and drop-in centre for women and children as part of the Protection Against Violence Act and when seeking restraining orders. Stalking is another area of focus. Interpreters can be brought in when needed.
We also counsel girls and young women whose ability to live a self-determined life is being prevented by their families and/or who are threatened with a marriage against their will.
Mondays, Tuesdays, Thursdays 9:30 a.m. – 12:00 p.m.
Wednesdays 2:00 p.m. – 5:00 p.m.
Counselling can also take place outside of the agency premises.
Mannheimer Straße 226
69123 Heidelberg
info@interventionsstelle-heidelberg.de
www.fhf-heidelberg.de
Frauennotruf gegen sexuelle Gewalt an Frauen und Mädchen e.V. (Women's emergency call for action against sexual violence)
Telephone 06221 183643
The women's emergency hotline supports women and girls 14 years and up experiencing all types of sexual violence through advice and counselling, crisis intervention, helping them achieve a stabile situation and guidance during court proceedings. This advice and counselling is confidential and free of charge.
Mondays, Wednesdays and Fridays 10:00 a.m. – 12:00 p.m.;
Tuesdays, Thursdays 2:00 p.m. – 4:00 p.m.
In-person counselling is available by making an appointment by phone.
Bergheimer Straße 135
69115 Heidelberg
info@frauennotruf-heidelberg.de
www.frauennotruf-heidelberg.de
Internationales Frauen- und Familienzentrum Heidelberg e.V. (International Women's and Family Centre Heidelberg, IFZ)
Telephone 06221 182334
IFZ provides advice regarding available social services and psychosocial counselling for immigrant women and their families.
Mondays, Tuesdays, Wednesdays and Fridays 12:00 p.m. – 2:00 p.m.
Thursdays 9:00 a.m.– 10:00 a.m.
Theaterstaße 16
69117 Heideberg
info@ifz-heidelber.de
www.ifz-heidelberg.de
Men's emergency hotline – (fairmann gUG)
Telephone 06221 6516767
The men's emergency hotline provides advice and counselling to men who are or have been subject to violence.
Parkstraße 15
69126 Heidelberg
info@maennernotruf.de
www.maennernotruf.org
Men's intervention agency – (fairmann gUG) "learning to live without violence"
Telephone 06221 600101 or 0179 4883084
The men's intervention agency is part of the Heidelberg Intervention Model against Violence in Relationships (HIM) and provides help to men who have problems with violence.
Mondays to Fridays 9:00 a.m. – 7:00 p.m.
Parkstraße 15
69126 Heidelberg
info@fairmann.org
www.fairmann.org
